LuminTV | FAQs

What is LuminTV?
LuminTV is an online subscription video platform where you are able to watch unlimited shows for a monthly fee.  LuminTV focuses on family friendly movies, TV shows and all types of content. All programs on LuminTV are available as part of this subscription except for a small number of films that are available for an additional fee for digital purchase. This is due to a partnership of providing digital copies of some films in conjunction with the DVD release of such films. These titles may become available in the future as part of your subscription although there is no guarantee.

How can I watch LuminTV?

LuminTV is available anywhere you have internet access; your desktop, laptop, smartphone, tablet, and even your TV via AppleTV and Chromecast.  We are developing a Roku channel that will be available soon.  

What subscription options are available?
We have 2 subscription levels for LuminTV:
1.  Free - some of the shows on LuminTV do not require a paid subscription.  You still need to register for an acount on LuminTV to access free programs, but you don't need to select the monthly subscription option.  
2.  Monthly - when you sign up for the monthly option, your credit card will be charged each month.  You will have access to all the content and shows on LuminTV.
 
What happens if I cancel my subscription?  Do I get a refund?
We hate to see you go, but you are welcome to cancel your subscription at anytime.  If you cancel, it will go into effect on the next billing cycle (next month).  We cannot refund any unused portion of your subscription.

How does the LuminTV Content Guide Work?
Although LuminTV does not carry any R rated content, we know that each family and individual has their own guidelines on what they feel is appropriate.  As a result, we've created a Content Guide that details any content that viewers may find objectionable. Each title is given a score based on the severity and frequency of questionable content within each category: language, violence, drugs & alcohol, modesty & morality, and thematic elements. The lower the score, the fewer, and less severe, the content is in that category. The content guide is not yet available but is coming soon. 
Where is LuminTV available?
LuminTV is available everywhere throughout the world. However, due to some licensing restrictions, some titles may not be available outside the US.
 
Are subtitles or Closed Captioning available on LuminTV?
Not yet, but we are working to provide captions and subtitles to LuminTV viewers soon.

How often does LuminTV get new titles?

We are constantly working to expand LuminTV’s selection so you always have something new and exciting to watch.